Frequently Asked Questions

Muslim girls ages 3 to 11, and the families raising them. Mothers, fathers, aunties, grandmothers — anyone who’s helping a young girl grow into her deen.
Daughter of Hawa (Eve). Every Muslim girl is a bint Hawa. The name is a reminder that she comes from a long, dignified line
We carry sizes for girls ages 3 to 11. If you’re unsure which size to pick, our size guide is on every product page, and you can always message us — we’ll help you figure it out
We work with small, vetted manufacturing partners who share our commitment to quality. Every piece is inspected before it ships.
We do. If you run a masjid bookstore, Islamic school, or community organization and want to carry our products, send us a note through the contact page.
We love our international customers! Please note that international orders may incur taxes and duties, which are not included in our prices. Sales tax (where applicable) and shipping costs will be added at checkout. Customers are responsible for any customs fees, duties, and taxes. If these fees aren’t paid, the package will be returned to us, and we’ll issue a refund minus shipping costs.
We want you to love your purchase! If you need to make a return, we offer exchanges or refunds to your original payment method (final sale items and gift cards excluded). Return Request: You’ll have 5 days from receiving your order to request a return through the returns portal. Condition: Items must be unused, unworn, undamaged, free of stains and odors, and in their original packaging with all tags still attached. Please remember that alterations will void the return policy. Return Shipping: You’ll need to ship your return within 14 days of submitting a return through the portal. Customers are responsible for return shipping costs. Late returns qualify for store credit only. Return Processing: Once your item arrives and passes inspection, we’ll process your return in 5-10 business days. Damaged Items: Contact us within 5 days of receiving a damaged item. Email your order number and photos to Customerservice@elaathelabel.com and we’d be happy to assist you! Return Fees: A $3 return fee will be deducted from your refund, along with the cost of the return label.
Yes. We chose every fabric with a small child in mind. Soft, breathable, lightweight, and easy to put on. We don’t use anything stiff or scratchy. Her first experience with hijab matters, and we don’t take that lightly.
Yes. Everything is cut with prayer in mind. Long enough, loose enough, easy to move in. Many of our pieces have become the dress she gets excited to put on for Maghrib.
Yes, we ship worldwide. Shipping rates and delivery times depend on your location and show up at checkout.
Bint Hawa Publication titles are available on Amazon and through our website. The list is growing, in shaa Allah.
Join the family. Our email list gets first access to new drops, restocks, parenting resources, and the occasional dua we want to share.
his isn’t really a store. It’s a corner of the internet built by Muslim sisters for Muslim families, with all the parenting tips, deen-rooted resources, and small joys we can offer. If you want her wardrobe, her bookshelf, and her sense of self to all be growing in the same direction — come walk with us. Subscribe to our list. Follow us on Instagram. Browse the collection. Send us a salaam. Tell us about your daughter. We read every message, and we’re building this with you in mind.
We can’t wait for you to receive your order! Most orders ship within 3-5 business days. Please note that during busy times, processing may take a little longer. Shipping time frames don’t include the processing period. If you need your items sooner, we offer expedited shipping options! Once your order is placed, changes to the shipping method or address are usually not possible. However, if you need to make adjustments, email us at Info@binthawahijab.com, and we’ll do our best to help!
Once your return is approved, we’ll issue the refund to your original payment method. Please note, it may take some time for your bank or credit card company to process the refund.
For a faster exchange, we recommend placing a new order and returning the original item. If you're not in a hurry, you can request an exchange, and we’ll send the new item once your return is processed. Thank you so much for shopping with us and being part of the Elaa family